Privacy Policy
Last Updated: May 22, 2026
1. Introduction
OakshireTrustAI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, business address)
- Organisation and job title
- Information about your AI systems and verification needs
- Communication preferences
- Technical information about your use of our website
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referral sources
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing AI verification and governance services
- Responding to your enquiries and service requests
- Communicating with you about our services
- Improving our website and services
- Complying with legal obligations
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and delivering services
- Professional advisers (lawyers, accountants, auditors)
- Government agencies when required by law
All third parties are required to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using SSL/TLS
- Access controls and authentication systems
- Regular security assessments
- Employee confidentiality agreements
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, we securely delete or anonymise your information.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Withdraw consent for certain processing activities
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking Technologies
We use essential cookies to enable website functionality. You can control cookie preferences through our cookie banner. For more information, see our Cookies Policy.
9. International Data Transfers
Your personal information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Email: [email protected]
Address: Level 14, 283 George Street, Sydney NSW 2000, Australia